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FAQs

Select from the following topics:

Which payment methods does Exagon offer?

You can pay by credit card, PayPal, advance payment or, for domestic orders only, upon receipt of an invoice.
We reserve the right to exclude certain types of payment in indvidual cases. Payment in instalments is not possible.
If a credit check is necessary, data will be exchanged with the following service:
Creditreform AG
All personal data will naturally be treated in the strictest confidence.

 

Payment by credit card

You can pay by MasterCard or Visa. We only charge your credit card account on the date of shipment. All payment information submitted is entirely secure from third party access. We use the latest technology to protect your data and encrypt all your information with a secure SSL connection.

 

Advance payment

If you opt for advance payment, please transfer the invoiced amount to one of the following bank accounts:

Invoice in CHF from Exagon Switzerland:

IBAN: CH62 0070 0110 0002 3442 9
Account holder: Exagon AG
Account number: 1100-0234.429
Bank Identifier Code (BIC): ZKBKCHZZ80A

Invoice in EUR from Exagon Switzerland:

IBAN: CH28 0070 0130  0003 4882 1
Account holder: Exagon AG
Account number: 1300-00348.821
Bank Identifier Code (BIC): ZKBKCHZZ80A

Invoice in EUR from Exagon Germany:

IBAN: DE94 6925 1445 0008 0852 92
Account holder Exagon GmbH
Account number: 8085292
Bank Identifier Code (BIC): SOLADES1ENG

Please don't forget to quote your customer and invoice number. We will ship the ordered items 1-3 days after receipt of payment. If your payment is not credited to our account within 14 days, we will unfortunately have to cancel your order.

 

Payment by invoice/bank transfer

You will be sent an invoice with your delivery. Please transfer the amount within 30 days to one of the following accounts:

Invoice in CHF from Exagon Switzerland:

IBAN: CH62 0070 0110 0002 3442 9
Account holder: Exagon AG
Account number: 1100-0234.429
Bank Identifier Code (BIC): ZKBKCHZZ80A

Invoice in EUR from Exagon Switzerland:

IBAN: CH28 0070 0130  0003 4882 1
Account holder Exagon AG
Account number: 1300-00348.821
Bank Identifier Code (BIC): ZKBKCHZZ80A

Invoice in EUR from Exagon Germany:

IBAN: DE94 6925 1445 0008 0852 92
Account holder Exagon GmbH
Account number: 8085292
Bank Identifier Code (BIC): SOLADES1ENG

Please also quote your customer number in addition to the invoice number so that your payment can be correctly assigned.

 

Can I change my payment method after my order has been placed?

No, unfortunately that is not possible.